Paying your rent should be a priority and there are a variety of ways you can pay.


The most convenient way to pay your rent on a regular basis through your bank account is by Direct Debit. Setting up a Direct Debit is quick and easy. Simply login to My account to set one up online or give us a call on 01782 635200. Direct debits are available weekly on Mondays or monthly on the 1st, 8th, 15th and 25th of the month.

It is also quick and easy using our portal ‘My Account’ Simply login and choose to make a payment. You can pay by debit/credit card through My account. 

Here are some alternative ways to pay:

If you have a bank account but are unable to pay by Direct Debit it may be possible to pay on a regular basis by standing order. Please discuss this option with us.

Our Customer Excellence Team can take payments over the phone if you have a debit or credit card, you can call them on 01782 635200.

You can also pay through Allpay at the Post Office and Paypoints, over the phone, online and through their app. If you require an Allpay swipe card contact us and we will order one for you, if the above options are not appropriate.

If you miss any payments on your rent account this is known as being in arrears. It is important that any rent arrears are not ignored as they can build up to a large amount and become very difficult to pay off.

 If you have any problems paying your rent, simply sent us a message through our portal here

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