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Get InvolvedGET INVOLVED
We are committed to putting customers at the heart of everything we do.
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Your CommunityYOUR COMMUNITY
Our customers and our local communities are at the heart of everything we do.
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Our ServicesOUR SERVICES
On the following pages you can access useful advice and information about your tenancy.
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Contact FormCONTACT FORM
We would welcome your views on any aspect of our service.
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Service StandardsSERVICE STANDARDS
The standards set out the level of service that you can expect to receive.
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Improving Services GroupsIMPROVING SERVICES GROUPS
Information about our Improving Services Groups
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PlaceshapersPLACESHAPERS
Information about the Placeshapers group of housing associations
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Local BusinessLOCAL BUSINESS
Information about how local businesses can work with the Employment and Skills Team
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Resident involvement consultationRESIDENT INVOLVEMENT CONSULTATION
Aspire Housing is proposing to change the way customers work with Aspire to improve services.
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PoliciesPOLICIES
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Give Us FeedbackGIVE US FEEDBACK
We encourage customers to let us know what they think of our services so that we can recognise the things that we do well and try to put right and learn from things that we don’t do well.
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Home PageHOME PAGE
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aspire group secures 28m funding for expansionASPIRE GROUP SECURES 28M FUNDING FOR EXPANSION
The Aspire Group has secured £28m of additional funding for ambitious expansion plans to offer new services and provide 300 more properties over the next four years. ...
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Repairs and MaintenanceREPAIRS AND MAINTENANCE
This section of the website contains useful information about our repairs service.
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ApprenticeshipsAPPRENTICESHIPS
Information about apprenticeships through the Aspire Group
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Stoke-on-Trent Housing Society Guide to ServicesSTOKE-ON-TRENT HOUSING SOCIETY GUIDE TO SERVICES
Stoke-on-Trent Housing Society Guide to Services
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Local OffersLOCAL OFFERS
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LeaseholdersLEASEHOLDERS
Welcome to the residential leaseholder area of our website
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Tenant Involvement and EmpowermentTENANT INVOLVEMENT AND EMPOWERMENT
Tenant Involvement and Empowerment
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About UsABOUT US
Welcome to Aspire Housing
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How We Aim To Involve YouHOW WE AIM TO INVOLVE YOU
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News n ViewsNEWS N VIEWS
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Stoke-on-Trent Housing Society chooses the Aspire Group for management contractSTOKE-ON-TRENT HOUSING SOCIETY CHOOSES THE ASPIRE GROUP FOR MANAGEMENT CONTRACT
Stoke-on-Trent Housing Society has chosen the Aspire Group to manage its 500 homes for affordable rent in Stoke-on-Trent, Staffordshire. The society, a housing...
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Grounds MaintenanceGROUNDS MAINTENANCE
Grounds Maintenance
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Living in your HomeLIVING IN YOUR HOME
Follow the links below to find out more about your rights and the services we offer:
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Consultation and ParticipationCONSULTATION AND PARTICIPATION
We will tell you about the proposals before they happen,
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Tenant Services Authority Regulatory Judgement May 2011TENANT SERVICES AUTHORITY REGULATORY JUDGEMENT MAY 2011
Tenant Services Authority Regulatory Judgement May 2011
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Neighbourhood OfficersNEIGHBOURHOOD OFFICERS
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Over 55s Support ServiceOVER 55S SUPPORT SERVICE
Information about our Over 55s Support Service
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Spring issue of News n Views publishedSPRING ISSUE OF NEWS N VIEWS PUBLISHED
The Spring issue of News n Views has been published. This issue features how a customer wants neighbours to know how she tackled antisocial behaviour with the help of Aspire Housing neighbourhood officer Lee Flackett.
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Online ServicesONLINE SERVICES
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Hopkins and Sneyd Guide to ServicesHOPKINS AND SNEYD GUIDE TO SERVICES
Hopkins and Sneyd Guide to Services
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Customer CommunicationsCUSTOMER COMMUNICATIONS
Customer Communications
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Aspire Housing wins contract for historic almshouse charityASPIRE HOUSING WINS CONTRACT FOR HISTORIC ALMSHOUSE CHARITY
The management of an almshouse charity in Rugeley, Staffordshire, is to transfer to Newcastle-under-Lyme based Aspire Housing.
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Major improvements proposed for servicesMAJOR IMPROVEMENTS PROPOSED FOR SERVICES
Major improvements to the way Aspire Housing provides services to customers are proposed for later this year. Customers will be offered appointments for routine...
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Independent LivingINDEPENDENT LIVING
Independent Living
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Stoke on Trent Housing Society Customer PanelSTOKE ON TRENT HOUSING SOCIETY CUSTOMER PANEL
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Leaseholders consultive groupLEASEHOLDERS CONSULTIVE GROUP
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Aspire Residents Celebrate Garden MakeoverASPIRE RESIDENTS CELEBRATE GARDEN MAKEOVER
A green-fingered pensioner and 99 delighted neighbours have extra reason to celebrate their landlord’s tenth anniversary. Mr Marsh 100 gardensCharles Marsh, aged 86,...
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