your tenancy and your rights
If you are already an Aspire Housing customer and would like to access useful advice and information about your tenancy, select one of the options on the left hand side of the screen.
As a customer of Aspire Housing you have a number of rights. The information you can access from this page explains the different types of tenancies, and when these are given.
All customers are given a customer handbook which provides more information about your tenancy as well as being packed full of useful information and advice.
The table below summarises the rights of our tenants.
Comparison of tenancy rights
| Protected Assured Tenancies have rights to: | Assured Tenancies have rights to: | Assured Shorthold “Starter tenancies” have rights to: |
| Consultation | Consultation | Consultation |
| Repair | Repair | Repair |
| Succession | Succession | |
| Complaints | Complaints | Complaints |
| Lodgers and sub-letting | Lodgers and sub-letting | |
| Mutual exchange | Mutual exchange | |
| Improvements | Improvements | |
| Right to occupy | Right to occupy | |
| Compensation | Compensation | |
| Security of tenure | Security of tenure | |
| Transferring the tenancy | Transferring the tenancy | |
| Preserved right to buy | | |
| Right to acquire | Right to acquire | |
| Access to information | Access to information | Access to information |
An explanation of these rights can be found here
If you have any questions about your tenancy please contact your Neighbourhood Officer for more information.
