If you want to end your tenancy, you must normally give at least four weeks’ written notice. The notice will start and finish on a Monday. If you are not sure of the exact date when you will be leaving, you should still give us notice. As long as this is at least four weeks before you move, this is alright. You can also withdraw your notice at any time before the date your tenancy is due to end. When you are sure of your actual moving date, let the Allocations Section know as soon as possible. If you have anyone living with you, they must leave before the tenancy ends.
You can give notice to end your tenancy by writing to us or completing a form available from our offices. Whichever method you choose to use, it is important that each tenant / joint tenant signs the notice. If it is not possible for each tenant to sign it, please contact our Allocations Section for advice.
Keys
When you leave your home hand in all the keys (these include keys for front and back doors, door- entry systems, outhouses and sheds, garages and launderette facilities) to our reception (Kingsley, The Brampton, Newcastle-under-Lyme) or to the cash office at Kidsgrove Town Hall. You will be given a receipt when you return the keys. You may be charged if they are not all returned.
If you hand the keys in after 12 noon on a Monday, we may charge you an extra week’s rent.
You should clear the house, garden and outhouses of all furniture and belongings, otherwise we may charge you for removing and getting rid of them.
Special Circumstances
Where the sole tenant of a property has died we will accept notice to end the tenancy from the next of kin, executor or solicitor. In these circumstances it will be necessary to provide a copy of the death certificate. There is a form available specifically for this situation. Where a tenant has died but a joint tenant, partner, relative or other person is still living at the property, it is important that you inform us immediately and we will advise on the necessary action to be taken.
If you have moved into residential care, are in hospital or are not well enough to end the tenancy yourself then your affairs can be dealt with by a relative or appointed person. In this situation we will need confirmation from a solicitor, social worker or care home manager that it is appropriate to end the tenancy. A form specifically designed for this situation is available from our offices. Where the tenant(s) are no longer living at a property but a joint tenant, partner, relative or other person is still living there, please inform us. We will advise you on the necessary action to be taken.
