We’re continually reviewing the impact Coronavirus (COVID-19) has on our ability to operate our services. We’ll update our website with the latest information regarding any changes to our services or processes should changes be needed.
Read the personal note from our CEO Sinéad Butters
Take a look at our latest newsletter that we have emailed or mailed to our customers, that gives lots of advice and information.
On 18th May 2020, Christopher Pincher, Minister of State for Housing, wrote to social housing residents in England setting out all the measures that are in place to support social housing residents during the next phase towards reopening society. This includes information about maintenance and repairs, gas safety checks, remediation works, home moves, support for domestic abuse victims and anti-social behaviour. Here's the letter for your reference
Delivering services in a 'Covid Secure' way
As we resume some of our services that were temporarily stopped, we’d like to assure you that we’re doing everything we can to ensure the safety of you and our colleagues. We continue to follow all Government guidance in all service areas.
Our Risk Assessment
If you’d like to know more about the measures we’re taking to ensure your safety and that of our colleagues during the remobilisation of our services, you can find this in our COVID-19 risk assessment.