The Handy Person service is a referral service that is carried out on our behalf by PM training. 

1. All new customers.  When you sign for your tenancy you can have up to 2 hours of our handy person service within the first 3 months of moving in.  New customers, please call our Customer Excellence Team to request the service. This gives  you time to move in, decide what you would like doing and to purchase materials.

2. Customers who need help because of medical illness or disability, or because they have no family or friends that can help. We will sometimes extend help to customers if they are struggling with a job that the handy person could carry out. 

Handy Person service restrictions 

• Materials need to be provided by the customer. 
• Customers cannot access the service if they are in arrears. 
• The Handy person, can't do any electrical work or painting of rooms. 
• Plaining of internal doors - (fire doors cannot be plained - these are usually the internal doors in flats and the enclosed community living schemes.  
• Changing of light bulbs to electric fires 

The Handy Person can do the following:  

Hanging pictures/mirrors	Fitting shelving
Fitting curtain rails	Decorating advice
Fitting light bulbs/ lampshades	Assembling/disassembling furniture
Fitting shower curtains/towel rails	Fitting other bathroom accessories
Installing blinds (no cutting)	Hanging curtains
Fitting toilet seats	Placing items in loft
Easing stop cocks	Painting ceilings
Moving furniture	Fitting draught excluders
Fitting window locks	Laying small carpets
Removing small rubbish/furniture items	Painting timber gates and fencing
Fitting hanging baskets	Fitting door handles and other door accessories i.e. wireless doorbell
Cleaning paths	Lifting old carpets
Installing washing posts/lines	Packing/unpacking boxes
Fitting sink plugs	Installing bathroom cabinets
Help to set heating programme/timer	Assembling small shed/bunker
Fitting shower panels	Re-fixing carpets
Unblocking sinks (U bends)	Connecting washing machines
Flushing unused outlets of empty properties in Community Living	Identify and replace faulty lighting on Community Living schemes
Undertake weekly emergency light testing and flushing of unused outlets at Mill Rise

 

Contact your Neighbourhood Coordinator or our Customer Excellence team on how to be referred or more information.