• Our offices will be closed for the Easter weekend from 5pm on Thursday 28th March until we reopen at 8am on Tuesday 2nd April. You will still be able to get in touch through 'My Account' or our emergency out of hours service. We hope you have a lovely Easter!

Locality Working

Our new approach to delivering services

"At Aspire, we have been working hard on changing the way we deliver our services to our customers. Following feedback from Chat 2 Aspire, we have developed a new approach to working within our communities and have recently introduced a more customer-centric service that really puts our customers at the heart of everything we do. 

Our new locality model sees the introduction of a brand-new role, which we are calling a Locality Coordinator. The focus for this role will be to build strong relationships with our customers, focusing on what people can do, what they bring to their community and how they can make the most of their talents.  

Our Locality Coordinators will be that ‘one person up the garden path’ spending a lot of their time in our communities, speaking to our customers, and tailoring their approach to meet their needs. We want our customers and communities to thrive, and we see our new model as the springboard to achieve this."

- James Fullford, Head of NeighbourhoodsJon D Graphic

Infographic - Localities (combined)

 

 

What matters most to you?

(Some key examples from Chat 2 Aspire)
  • Friendly neighbours
  • Being close to shops and your town centre
  • Being digitally connected
  • Access to clean and litter-free green spaces
  • Safe neighbourhoods
  • Seeing your Locality Coordinator in your community
  • Access to education
  • Access to repairs and regular updates
  • Events and activities for children and young people to access
  • Being involved in helping to improve your services and communities

Find your Locality Coordinator

Reach out to your Locality Coordinator

When it comes to your home, we understand that not everything can be done over the phone or online. Your Locality Coordinator is here to help you and your neighbours when you need it.

Northwest Localities

Locality Manager:
Natalie Noone
 
Senior Coordinator:
Jennie Haque
 

 
Localities & Locality Coordinators: 
 
 
Kidsgrove, Mowcop & Newchapel.
 
Michelle Padmos:
 
 
Talke Pits.
 
Sharon Plant:
 
 
Butt Lane & Talke.
 
Kelly Colclough:
 
 
Alsager, Crewe, Haslington, Holmes Chapel, Middlewich, Moulton, Nantwich, Sandbach, Shavington, Willaston, Winsford, Wistaston.
 
Lynsey Whittingham:
 
 
Alsagers Bank, Audley, Bignall End, Congleton, Halmerend, Miles Green, Poynton, Stockport, Wilmslow, Wood Lane.
 
Michelle Bourne:
 
 
 

Northeast Localities

Locality Manager:
Natalie Noone
 
Senior Coordinator:
Mick Wright: Areas of Bradwell & Wolstanton.
 

 
Localities & Locality Coordinators: 
 
 
 
Chesterton.
 
Dave Poxton
 
 
Crackley.
 
Neil Reeves
 
 
Bradwell.
 
Toni Starkey
 
 
Marsh Court & Porthill, Maybank, Milehouse (Upper & Lower), Wilmot Drive, Wolstanton.
 
Amy Jones:
 
 
Aids and Adaptations Coordinator.
 
Ronni Bryan:
 
 
 
 
 

Kidsgrove Neighbourhood Plans

Our neighbourhood plan for Kidsgrove prioritises the needs of the community and outlines our collaborative efforts to bring positive change. Download our Neighbourhood brochure to read more.

Chesterton Neighbourhood Plans

Explore our brochure highlighting our Chesterton and Crackley neighbourhood plan for positive community change. Download now to learn more.

Central Localities

Locality Manager:
Sarah Oliver
 
Senior Coordinator:
Louise Parton
 

 
 
Localities & Locality Coordinators: 
 
 
Cross Heath.
 
Marion Payne:
 
 
Knutton.
 
Peter Broadhurst:
 
 
Silverdale.
 
Nic McMillan:
 
 
Cross Heath (North).
 
Jo Wheeler:
 
 
 
 

South Localities

Locality Manager:
Sarah Oliver
 
Senior Coordinator:
Liz Darlington
 

  
 
Localities & Locality Coordinators: 
 
 
Clayton (North).
 
Donna Morgan:
 
 
Cheadle, Clayton (South), Poolfields.
 
Lee Flackett:
 
 
 

 

Newcastle Town Localities 

 
Blurton, Stoke, Newcastle Town Centre, Thistleberry & Westlands.
 
Simon Robinson:
 
 
Ashley, Beaconside, Loggerheads, Market Drayton, Stafford, Uttoxeter.
 
Jess Bentley:
 
 
 

Cross Heath Neighbourhood Plans

Download our Neighbourhood brochure to learn how our Knutton and Cross Heath plan prioritises community needs and drives positive change.
 
 

Newcastle Town Neighbourhood Plans

Discover our community-focused Newcastle Town neighbourhood plan, outlining our collaborative efforts to address local needs and drive positive change. Download our brochure to read more.
Locality Advisor: Luis Hulson-Beech: supports all 4 localities (Northwest, Northeast, Central & South)

Community Living Advisors

Here are our advisors who look after our Community Living scheme residents. You can find more information on our Community Living schemes for over 55's here, as well as other wellbeing and housing support we provide.

 

North Team

Locality Manager:
Julie Topham

South Team

Locality Manager:
Bernie O-Grady

 


 

Community Living Schemes & Advisors: 

 
Durber Close: Ana Barton
 
Earls Court: Andrew Davis
 
Falkirk Grange: Andrew Davis
 
Gloucester Grange: Jo Jardin
 
Gordon Court: Diana Whittington
 
Highfield Grange: Lee Matthews
 
Holborn Place: Sharon Battiste
 
Hollins Grange: (Position being advertised)
 
Hollinwood Close: Rachel Latham
 
Kent Grove: Ana Barton
 
Kimberley Grange: Sharon Battiste 
 
Mill Rise: Kim Denson
 
Park Road: Andrew Davis
 
Porthill Green: Lee Matthews
 
Sneydlands: Marie Wheeler
 
St. Pauls: Jo Jardine
 
The Brighton: Jo Jardine
 
The Meadows: Rachel Latham & Lee Matthews
 

Anti-Social Behaviour

You may spot ASB in your area, and it is important to raise concerns to us if this is the case. Find out more about what ASB exactly is, examples to highlight it and how to tackle it.