People First

This is our vision and what we all should strive to achieve through our roles at Aspire Housing.

People First is our philosophy – our way of working – and it’s about putting customers and colleagues at the heart of what we do.

For every colleague it is something we all think about; putting customers and colleagues firmly at the centre of processes, decisions, and services so we can delight our customers and do a great job for those in our communities.

 

Our Promises

We make sure to provide the best possible service for our customers. Therefore, we created Our Promises which consists of 5 principles that allow us to give the best service for you and your family, along with our Communication Promise and Engagement Commitment.

We work with customers who have volunteered to get involved and help with new ideas, collating feedback and more, enabling collaborative working to create excellent services that meet customer needs.

Greener Futures

Environmental Sustainability will be at the heart of our decision-making, recognising that we face a climate emergency and that the time to take action is now. We want our residents, learners and colleagues to see the impact we are having on reducing our emissions and creating a more sustainable place to work, learn and live. 

Our Strategic Direction

Aspire Housing is a leading housing provider, place shaper and property developer. We are a financially strong business. Profits are reinvested in new homes, in revitalising communities and in a comprehensive range of innovative support services, designed to transform lives.

 

Our Vision and Values

We know that our values have a major influence on our people and their behaviours and attitudes.

We are committed to ensuring that our values are fundamental in helping our staff decide on the right course of action in all circumstances and with all stakeholders.

We know that aligning the behaviours and attitudes to our stated vision and purpose is one of the key levers to successfully creating the right culture.

Meet Our Team

The Executive team is led by Sinéad Butters MBE, Group Chief Executive, who is supported by a team of executive directors. The board is responsible for setting strategic aims, reviewing management performance and ensuring that the business achieves its goals.

Our Policies

We have a range of policies that set out the principles and procedures we follow, agreed by our Executive team and board of directors. 

To see a list of each of our policies, click the button below.

 

Achieve Training update

It is with regret that we announce that Achieve Training closed on 31st October 2022, following a sustained period of financial strain. The business has seen a significant drop in learner numbers, mainly due to the pandemic and national apprenticeship reforms. In addition, funding models and operational guidance has changed, which has introduced many new challenges for the business.

Financial Information

In line with our partnership with Homes England, we are happy to publish details of what we invest in development and with whom we have worked. The list contains all items of development expenditure exceeding £500 in the past quarter. We update this information on a quarterly basis and you can click on the links below to view our most recent report and previous ones. 

Financial Statements Year ended 31 March 2023

Financial Statements Year ended 31 March 2022

Financial Statements Year Ended 31 March 2021

Financial Statements Year Ended 31 March 2020
Financial Statements Year Ended 31 March 2019
Financial Statements Year Ended 31 March 2018

 

Financial Transparency reports

July - September 2023

April - June 2023

January - March 2023

October - December 2022

July - September 2022

April - June 2022

January - March 2022

October - December 2021

July - September 2021

April - June 2021

January - March 2021

October - December 2020

July - September 2020

April - June 2020

January - March 2020

October - December 2019

July - September 2019

April - June 2019

 

Value for money statement (VFM)

Value For Money Statement 2017

Awards and Accreditations

Top 100 Apprenticeship Employers 2020 - Ranked 13th

ERSA Employability Awards - Winner, Housing Provider of the Year 2020

Debt Team of the Year – IMA Awards 2019

Best New-Build Accessible Scheme –  Diversity in Housing Awards 2019

The Sentinel Business Awards Winner – Business in the Community 2019

24Housing Awards – Winner, Chief Executive of the Year, 2018

Stop Loan Sharks Award – Winner, 2018

Queens Awards for Enterprise : Promoting Opportunity  - Winner 2017

Social Mobility Champion - Winner 2016

24Housing Awards – Winner, Best Apprenticeship Scheme, 2015

Inside Housing - Top 50 Development UK – Winner, The Orchard, 2013