Get involved

Any Aspire Housing customer can get involved! We welcome everyone who wants to have their say and make a difference.

If you care about your home, your community, and meeting new people, this is your chance to help shape the services we provide. Your feedback helps us improve and make changes that matter to our customers.

We’re here to help you every step of the way. We’ll support you to build your skills and confidence, and we can cover the costs of child or adult care and transport if you need help attending meetings.

It’s completely up to you! Some activities, like surveys, take just 5 - 15 minutes, while meetings can last up to two hours. You choose what works best for your schedule.

No problem! You can take part by completing our online surveys from home - these take just 5 - 15 minutes. We’ll send you a link by email, so all you need is internet access and a device.

Prefer to join meetings from home? You can also attend virtually via Teams. All customers have the option to join in person or online.

That’s fantastic! You might enjoy our Customer Assessor Programme, where you can test our services in real time - like Customer Services, Estate Services, and Ready-to-let properties - and share your feedback directly with us.

If you have ideas to improve your local area, we can support you to set up a community group, or you could join us on a Community Walkabout.

You’re still very welcome! Our Customer Focus Groups are perfect for you. These are one-off meetings on specific topics - you can join as often as you like, and we’ll update you on the changes we make based on your feedback.

If you have a bit more time, consider joining a project group. These focus on specific topics and run over a series of meetings.

Brilliant! There are plenty of ways to get involved, find out more about our customer engagement groups below.