Delivering for people, dedicated to places

Aspire Housing and whg are in early talks around a potential merger to create a new housing association with 32,000 homes across the Midlands.

Announcement
Find out more about the proposed merger and what it means for you.

Benefits of MyAccount

Access your account 24 hours a day, seven days a week

Change and update your details

Amend your password at any time using the portal. If any of your contact details change, you can update these here too.

Raise a repair online

Raise non-emergency repairs to your home or communal areas using the 'Raise a repair' option. Our repairs team will then be in contact to arrange a convenient date and time that suits you.

Report ASB

You can report any ASB concerns. Our helpful Customer Excellence team will them pass your report onto your Neighbourhood Coordinator. 

Manage your money
  • Pay your rent and/or service charge(s)
  • View your rent balance and transaction history
Talk to us
  • Send enquiries and make online requests directly to our helpful Customer Excellence team
  • Get in touch with your Neighbourhood Coordinator 
You're in control
  • Register yourself on MyAccount
  • Update your communication preferences to help us keep you updated with the information you want to receive
  • Update your contact details without the need to spend any time on the phone
  • Make amends to your personal details