A modern gas hob with four burners, including a central wok burner, and black cast iron pan supports.

Fire Safety

We are committed to keeping our customers safe, so we have a staying safe policy and useful information also provided here on our website to ensure this.

Fire Safety

Gas Safety

We prioritise the safety of our customers, and ensuring gas safety in your home and environment is very important.

We make sure to keep our homes safe and support customers however we can with this, whether that’s through annual safety checks, or offering advice. 

Gas Safety
Close-up of asbestos fibres protruding from a rough rock surface, showing their hazardous, fibrous texture.

Asbestos: What You Need to Know

Asbestos is a naturally occurring mineral that was commonly used in building materials such as wall panels and floor tiles. While it is generally safe if left undisturbed, damaging or removing asbestos-containing materials can release harmful fibres into the air, which may pose serious health risks.

For more information on asbestos safety and management, refer to our leaflet below.

Download leaflet
A hand using a pink cloth to wipe condensation from the inside of a window, with visible water droplets on the glass. Preventing excess moisture helps reduce damp and mould in the home.

Condensation, damp and mould advice

If you’re experiencing issues with condensation, damp, or mould in your home, it’s important to address them promptly to maintain a healthy living environment.

Our condensation, damp and mould page has valuable information for prevention strategies and solutions to help keep your home safe and comfortable.

Condensation, damp and mould
A plumber using a yellow-handled wrench to tighten a pipe connection on a water heater unit. The scene includes chrome plumbing pipes and a tiled wall in the background, with a toolbox visible on the side.

Making your water safe

Legionella bacteria can grow in water systems where water has been left standing (stagnation). Your taps and showerheads can pass this disease onto you.

Find out how to make sure your water is safe.

Making your water safe