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Register for MyAccount
We’ve designed MyAccount to make it easy for you to access our services online, anytime, without needing to give us a call.
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Give us a call
Sometimes, you just need to chat with us. If you can’t find the answer to your query online, give us a call – we’re here to help.
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Send us an email
Sometimes, it’s easier to drop us an email – we’re always happy to help.
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Need to make a complaint?
Sometimes we get things wrong, and when we do, it’s important to say sorry and make things right as quickly as possible.
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Write to us
If you need to write to us or send any documents or paperwork, please post them to our Kingsley address.
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Can I visit your offices?
Our Kingsley office isn’t a customer-facing location, but you’re welcome to visit us at one of our drop-in sessions across Staffordshire.
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Accessing your data
You have the right to access your personal data and to understand why we hold it, as well as the lawful basis for doing so.
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Press enquiries
If you’re a journalist or member of the press with a query, our Communications team is here to help.
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Supplying to us
To become one of our suppliers, you’ll need to follow our Procurement Process.
Supplying to us