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Money Advice

We’re a nationally acclaimed team with a track record of making a real difference.

Every year we help hundreds of our customers to manage their homes, claim benefits, get back into work, and pay their bills.

We are keen to help our customers with money issues. We recognise that problems managing money can have a negative effect on people’s health and wellbeing and affect their ability to sustain their tenancy.

You can find out more about what we do, how we can help you, and how to get in touch with us below.

Our local Money Advice drop-ins

Chesterton
Kidsgrove
Newcastle
Ramsey Road

Visit our Chesterton Money Advice

Find us at: The One Stop Shop, London Rd, Chesterton, ST5 7EA

Contact us: Email us: moneyadviceteam@aspirehousing.co.uk or visit our drop-in*.

*No appointment required.

Opening Times: Every Monday - 9:30am - 1pm

Visit our Kidsgrove Money Advice

Find us at: The Kidsgrove Hub, Victoria Hall, Liverpool Road, Kidsgrove, ST7 4EL

Contact us: Email us: moneyadviceteam@aspirehousing.co.uk or visit our drop-in*.

*No appointment required.

Opening Times: Every Monday and Wednesday - 9:30am - 1pm

Visit our Newcastle Money Advice

Find us at: The Guildhall, High St, Newcastle, ST5 1PW

Contact us: Email us: moneyadviceteam@aspirehousing.co.uk or visit our drop-in*.

*No appointment required.

Opening Times: Every Tuesday and Thursday - 9:30am - 1pm

Visit our Ramsey Road Workshop

Find us at: Ramsey Rd Community Centre, Ramsey Road, Newcastle-under-Lyme, ST5 9BJ

Contact us: Email us: moneyadviceteam@aspirehousing.co.uk or visit our drop-in*.

*No appointment required.

Opening Times: Every Friday - 9:30am - 1pm

How we can help

Benefit entitlement

We know the benefits system can be confusing. Our experts will do a "better off" calculation to see if you should change or claim welfare benefits.

Expert guidance

Our accredited debt advisors and DRO intermediaries are here to guide you from start to finish.

Welfare specialists

We'll help you navigate the system, appeal decisions if needed, and ensure you're getting every penny you're entitled to.

Financial inclusion

As accredited Money Guiders, we can assist with finding the best deals and even help with charity applications once we've assessed your situation.

Money Advice hub

Universal Credit migrations

Find out about the changes to Universal Credit and how to apply before the deadline.

Childcare advice

Explore options for financial support with childcare costs and calculate your eligibility to see what you may be entitled to with the Childcare Calculator.

Help with food and groceries

Learn how to access food banks, eat for free, or reduce food waste with helpful apps.

Pension service and changes

Check your eligibility for pension services and apply online or by phone.

Debt awareness advice

Get support and practical advice on managing debt and regaining control of your finances.

Budgeting at home

Use Money Helper's free budgeting tools and guides to take control of your finances.

Universal Credit explained

Learn about Universal Credit, who can claim it, and how to use benefits calculators.