Working together for stronger communities

Our partnership working is at the heart of everything we do.

Our Neighbourhood teams collaborate daily with local partners to support our communities, strengthen neighbourhoods, and make a real difference for everyone living in our homes.

By sharing information and working together, we're able to deliver quicker solutions, improve local areas, and provide a visible, approachable presence across our estates.

Between April and December 2025, we:

• Carried out 20 community walkabouts with partners such as the police and local councils
• Took part in 12 Civic Pride events
• Supported regular litter picks, clean-up days, and police-led days of action
• Hosted four dedicated ASB customer and partner engagement events
• Held 32 customer drop-in surgeries so residents could speak to us directly in their communities

Partnership working is especially important when responding to more complex issues.

During this period, our teams attended:

• 58 multi-agency meetings for situations involving domestic abuse
• 26 police high demand problem-solving meetings
• 134 mental health and wellbeing multi-agency meetings
• 2 meetings relating to hate crime

This joint working means people get the right support at the right time.

We received 382 reports of anti-social behaviour, with 211 resolved through early intervention and partnership action.

We secured 10 injunctions where needed, and in cases where behaviour did not improve, 10 cases were progressed to possession.

Enforcement is always a last resort for us, but sometimes it's essential to protect the safety, quality of life, and wellbeing of others.

We're proud to play an active role in the Newcastle Partnership and wider areas, contributing to multi-agency groups and supporting shared priorities across our communities.