Need help paying your rent?
You can check your balance via MyAccount, if you're not able to access MyAccount, then please contact our Customer Excellence team.
How can I pay my rent?
Paying your rent should be a priority
If you miss any payments on your rent account this is known as being in arrears. It is important that any rent arrears are not ignored as they can build up to a large amount and become very difficult to pay off.
Direct Debit
This is the most convenient way to pay your rent on a regular basis through your bank account. Setting up a Direct Debit is quick and easy. Simply login to MyAccount to set one up online.
If you have a bank account but are unable to pay by Direct Debit it may be possible to pay on a regular basis by standing order. Please discuss this option with us. Direct debits are available weekly on Mondays or monthly on the 1st, 8th, 15th and 25th of the month.
Online through My account
You can pay by debit/credit card through MyAccount. Simply login and choose make a payment.