COMING SOON
Meet your Locality Coordinator
We're launching a new feature to introduce the people who support your neighbourhood day to day. Your Locality Coordinator is here to listen, respond, and work with you to make your community a safer, happier and better place to live.
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Adaptations
An adaptation is an alteration or additional fittings which can be provided to assist you, or someone within your home, to access the basic facilities within their home.
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Anti-Social Behaviour
Everyone should feel safe in their own home, which is why we work closely with local partners and take action to tackle anti-social behaviour. We can support affected residents, and help to find long-term resolutions. If you see it, report it.
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Become an engaged customer
To get involved with Aspire Housing and help shape our services, simply join our Customer Engagement programme.
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Condensation, Damp and Mould
We take condensation, damp and mould seriously, and we’re here to help. This page explains what to expect when you report a concern, and offers practical advice to manage and prevent issues in your home.
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Paying your Rent
We offer several easy and flexible ways to make payments—whether it’s by Direct Debit, online through your account, or other methods that suit your needs. If you’re worried about falling behind, help is available.
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Repairs
Need a repair? Our in-house maintenance team will ensure you are up and running as soon as possible with no fuss.
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Service Charges
Service charges are a fixed weekly charge (paid along with your rent payments) and are for the costs of various services we supply. If you want to know more what these are for, click below.
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Staying Safe at Home
Your safety matters to us. That’s why we’ve created our Staying Safe policy - designed to give all customers clear, practical advice and support to help you stay safe at home and in your community, all in one easy-to-access place.
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