You and Your Home

Your Tenancy

Everything you need to know about living in your home - from paying rent and service charges arranging insurance, and moving in, to pets and end your tenancy.

Paying your rent
Understanding your service charges
Home Content Insurance

Repairs and Improvements

Reporting a repair

Report maintenance issues and book repair appointments for your home

Find our more
Home Improvement Survey

Learn more about our Home Improvement Surveys

Find out more
Planned works

Stay informed about upcoming maintenance or improvements projects in your home

Staying safe in your home

Adaptations

An adaptation is an alteration or additional fittings which can be provided to assist you, or someone within your home, to access the basic facilities within their home.

Find out more
Condensation, Damp and Mould

We take condensation, damp and mould seriously, and we’re here to help. This page explains what to expect when you report a concern, and offers practical advice to manage and prevent issues in your home.

Find out more
Staying Safe at Home

Your safety matters to us. That’s why we’ve created our Staying Safe policy - designed to give all customers clear, practical advice and support to help you stay safe at home and in your community, all in one easy-to-access place.

Find out more

Your neighbourhood

Connect with your neighbourhood team, stay informed about local issues like anti-social behaviour (ASB), get involved in your community, read our MyHome e-zine, and discover local events.

Anti-Social Behaviour (ASB)
Get Involved
MyHome - Customer e-zine

You and Your Home

Your Tenancy

Repairs and Improvements

Reporting a repair

Home Improvement Survey

Planned works

Staying safe in your home

Adaptations

Condensation, Damp and Mould

Staying Safe at Home

Your neighbourhood