We are committed to providing high-quality homes for our customers and this financial year, between 1st April 2022 and 31st March 2023, we will spend £13 million on upgrades to existing homes.  

This money will be spent on a range of home improvements including 430 kitchens, 122 bathrooms, 691 boilers, 747 electrical upgrades and rewires, 97 front and back doors, 168 new roofs and 20 new communal entrance doors to flat blocks.  

If you are due to receive any of the above upgrades within the next six months, you will shortly receive a letter from us to confirm the details. Those upgrades due after December will be communicated nearer the time.  

Following on from this year’s spend, over the four years that follow, we will spend another £42 million on improvements to our existing homes, including 2,683 kitchens, 53 bathrooms, 2,209 boilers, 1,953 electrical upgrades and rewires, 347 front and back doors and 1,032 new roofs. 

We know kitchens and bathrooms are really important to our customers. You can find the latest information about our kitchen installations on our Repairs and Maintenance web page. We’ll be updating this page with information on our bathroom installations shortly.  

We’re also undertaking internal and external flat block improvements at Norwich Place - Clayton, Vine Bank Road, Kidsgrove, Greenside and Fletcher Bank, Newcastle-under-Lyme. This will include new external block doors, new door entry systems, full internal modernisation and external improvements to uplift the environment. We’ll be in touch with affected customers to share details ahead of works starting. 

Flat blocks which will have their communal entrance doors updated between April 2022 and March 2023 include: 
 
19-29 Vine Bank Road, Kidsgrove, ST7 4BA – due for September 2022 fitting 
31-53 Vine Bank Road, Kidsgrove, ST7 4BA – due for September 2022 fitting 
55-65 Vine Bank Road, Kidsgrove, ST7 4BA – due for September 2022 fitting 
1-11 Greenside, Newcastle-under-Lyme, ST5 2SP – fitting complete 
25-35 Greenside, Newcastle-under-Lyme, ST5 2SP – fitting complete 
52-64 Hempstalls Lane, Newcastle-under-Lyme, ST5 0SQ – due for October 2022 fitting 
66-78 Hempstalls Lane, Newcastle-under-Lyme, ST5 0SQ – due for October 2022 fitting 
Edensor Court, Chesterton, ST5 7EA – due for July 2022 fitting 
1-17 Norwich Place, Clayton, ST5 3BH – due for October 2022 fitting 
19-35 Norwich Place, Clayton, ST5 3BH – due for October 2022 fitting 
20-36 Norwich Place, Clayton, ST5 3BH – Door complete, Door entry panel due for October 2022 fitting 
2-18 Norwich Place, Clayton, ST5 3BH – due for October 2022 fitting 
38-54 Norwich Place, Clayton, ST5 3BH – due for October 2022 fitting 

Please note: Timescales are shown as an indication and may change dependent on circumstances that may affect our fitting schedule. 
 
If you have any questions about our home improvements programme, you can find lots of information on our website and social media channels. You can also contact us to ask any questions you may have.

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