Lettings and tenancy services
Everything about Aspire Housing homes is convenient for our customers - from the initial lettings and allocations, to rent management and payments. Everything you need is just a click away.
We have a specialist team of money advisors that can help you with your money. They look at and reschedule debt, can guide you through the benefit process and can offer advice about budgeting and savings.
Repairs and maintenance
Aspire Housing homes receive the highest level of service from our maintenance team. Customer-focused and high performing, our repairs and maintenance provide great value for money.
Wellbeing and housing support
Our wellbeing and housing support team provides help and advice based on the New Economics Foundation's 'Five Ways to Wellbeing', and work to ensure people can live as independently as possible. The service is tailored to individual needs and is flexible to adapt to different lifestyles.
Staying safe in your home
We want our homes to be safe and we regularly review our policies to keep you safe in your home. We’ve recently reviewed our fire safety policy, taking advice from the Fire and Rescue Service.
We take steps to protect everyone from fire in our homes. But fire risk cannot be totally removed so we ask our customers to be aware of what they can do to stay safe.
Aspire own and manage 97 commercial units within Newcastle under Lyme including shops, offices and workspaces. These units are let out on competitive rates and any profits are reinvested back into Aspire Housing to support our social purpose and are used to help us provide high quality, affordable housing in Staffordshire and Cheshire.
How are we doing?
Find out about 'Our Promise' to you on the services we deliver and how we're performing as an organisation. Also learn about our Communication Promise and Engagement Commitment and how you can be involved in making our services better.