Referral to Newcastle & Staffs Foodbank

Colleagues from our Housing and Wellbeing team at Aspire Housing can, with your permission, refer you to Foodbank should you need support. 

We have a partnership with the Foodbank to allow these referrals, however, there is some information we need to share with you about this referral scheme. 

 

The information we need  

To provide you with a Foodbank voucher we require the following information from you; 

  • Name, address, and year of birth;  

  • The number of other adults and children in the household;  

  • The reason you need support from the Foodbank. 

If you’d like to enquire about a referral to Newcastle & Staffs Foodbank, please message us

 

Privacy Notice 

We also need to share some legal information with you so we’re clear with you how we’re sharing your information as part of this referral process. 

 

Lawful basis for processing your information 

We collect this information from you & pass it to our Foodbank partners with your Consent. You may have given this Consent over the phone to a colleague at Aspire Housing when discussing the Foodbank. 

 

Who we share your information with; 

Newcastle & Staffs Foodbank uses the information we share to provide you with food and provisions. We have a written agreement with them to share data. They are a controller of your data 

We generate the Foodbank voucher by entering your details into software hosted by The Trussell Trust who is a controller of the data you provide. This software has strong security measures to keep your information safe. The Trussell Trust supports a nationwide network of foodbanks and to provide emergency food and support to people locked in poverty.  

Realise charity is part of we are aspire and is an independent data controller. Realise may receive your information as part of the Foodbank voucher and fulfilment process. 

Retention – we will keep your information no longer than we need to. Please see the links below for more information. 

 

Your rights  

Please see the Aspire Housing Privacy notice https://www.aspirehousing.co.uk/privacy  to learn more about your rights in relation to processing your data. Do not forget it may be more appropriate for you to contact the Data Controllers we share your information with as follows; 

https://newcastlestaffs.foodbank.org.uk/privacy-cookies-policy/ 

https://www.trusselltrust.org/privacy/ 

https://realisefoundation.org.uk/privacy/ 

 

Contact us

If you wish to contact us, please email us at dpo@aspirehousing.co.uk, or write to us at Data Protection Officer, Aspire Housing, Kingsley, The Brampton, Newcastle-Under-Lyme, ST5 0QW. 

If you are not satisfied with our response to any query you raise with us, or you believe we are processing your personal data in a way which is inconsistent with the law, you can complain to the Information Commissioner’s Office whose helpline number is:  

0303 123 1113 or  https://ico.org.uk 

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