As a Residential Leaseholder, you own 100% of your home. Your lease, which is a legal contract, sets out the terms and responsibilities you and Aspire have. Please see some Frequently Asked Questions we have put together below.
If you are a Shared Owner, please click the button below to visit the Cerris Homes website.
If you come to sell your home, you/your solicitor will need to get in touch with us.
Your solicitor will need some management information about the lease and charges payable such as service charge and ground rent.
Your buyers solicitor will need to serve notice on us on completion to enable us to transfer the property into the new owners name.
Please ask your solicitor to contact our Property Law Team on email@example.com.
You will typically hold a lease which has either 99 or 125 years from the commencement date in the lease (i.e. not the date you purchased the property). You should hold a copy of your lease or you can obtain a copy from the Land Registry for a small fee.
Your lease term will depreciate over time and when you get to around 70 years remaining may struggle to secure a mortgage on the property which could affect your ability to sell the property as well by limiting the type of buyers you would be able to sell to.
So long as you own 100% of the property and have owned the property for at least 2 years you have a statutory right to purchase an extension to your lease.
You can do this via a voluntary route or statutory route.
For further information please get in touch with us / complete the application form.
There are several fees that you will be responsible to pay for, some of which are payable on application. Please get in touch and a quote will be obtained.
Please complete the form below if you are interested in extending your lease:
You may need our permission to make alterations to your property – you should check the details of your lease before you make any alterations to your home to avoid breaching the terms of your lease and potentially having to restore the property to its former condition at your own sole cost.
Please see the list below for examples of when consent may be required from us:
Depending on the nature of your alteration, we may charge a fee for providing our consent.
You may not under any circumstance make structural alterations or additions. Other examples of works that are not permitted include (but are not limited to) carrying out works to communal areas, replacing the heating system, addition of solar panels to the roof, and installing fixed flooring on any first floor or higher properties.
This list is not exhaustive and is subject to review.
Please complete the application form below to submit a request for alterations and one of the team will be in touch with you shortly.
Service charges are a contribution (paid along with your rent payments where applicable) towards the costs of various services supplied in addition to provision of your home. Service charges for leaseholders are estimated at the start of each financial year which runs from April to March. Within 6 months after the year end Aspire Housing will review the estimated service charge costs against the actual costs for the year.
If the actual costs exceed the estimated costs then an invoice will be sent to you for the difference, likewise if they are less you will be reimbursed or a credit applied to your account against the next year.
A wide range of additional services are supplied by Aspire Housing, but not all may apply to you as they will vary according to the type of property that you live in. Our Service Charge policy declares that Aspire Housing will only recover the cost of services and does not make a profit from service charges.
Leaseholder customers may also be responsible for repairs and maintenance carried out by Aspire Housing (or one of its contractors) to your property.
These charges are not applied to all homes, please see your rent letter for your specific list of charges.
If you have a query regarding the levels of charges set or the standard of service you receive please contact us as we will try to resolve, or respond to, these issues to your satisfaction.
As a leaseholder, you need to make you own enquiries of the Land Registry should you wish to enquire who is responsible for a given boundary.
If you believe a repair is required to a boundary that is in Aspires’ ownership, you will need to provide us with the details and proof of responsibility to enable us to assist you further.
Your lease agreement sets out in detail the responsibility for repairs for both parties and you should refer to this for further information. However, for the purpose of this handbook, for leaseholders we are generally responsible for maintaining and repairing the structure of the building, shared areas, systems and installations.
You are responsible for paying a proportion of these costs through your service charge.
You should not carry out repairs on hallways, landings and stairs or other shared areas. You would not be covered by our insurance if you had an accident or caused damage. If you, your household, or your visitors cause damage to shared areas, you would have to pay us for the cost of repairs.
The things for which we have repairing/maintenance responsibilities include (this list is not exhaustive and again please refer to your lease for details):
|Repairs and Maintenance – Summary of Responsibilities|
|Description of repair||Aspire Housing||Leaseholder||Exceptions|
|External and communal|
|External structure, foundation, brickwork||Shared ownership|
|External doors (communal)||But excluding your own individual external doors|
|External window frames, sills and fittings||Excluding glass and shared ownership|
|Roofing, chimneys, guttering and down pipes||Excludes chimney sweeping where applicable and shared ownership|
|Communal drainage and water supply pipes||Except pipework within your property.|
|Rain and soil pipes||Shared ownership|
|Communal hallways, stairs, lifts and balconies|
|Communal bin areas|
|Communal drying areas|
|Communal TV aerials and communal satellite antenna||Except for your own TV aerials and satellite dishes|
|Paths, steps, fences, gates and garden areas||Shared ownership|
|Lighting to communal hallways and stairs|
|External lighting to the building||Shared ownership|
|Door entry systems and closed-circuit television|
|External decorations (communal)|
|Internal within your property|
|Internal walls, ceilings and floors||Expect common areas or joists which are shared between two or more homes|
|Floor boards and coverings|
|Glass in windows and doors||But excluding external windows frames|
|Kitchen fixtures, fittings, units and worktops|
|Bathroom fixtures, fitting, sanitary ware|
|Cookers, fires and fire surrounds|
|Internal doors locks, / fittings, door furniture and frames|
|Smoke alarms||Unless communal|
|Frames, architraves and skirting boards|
|Wiring and circuitry||Unless communal|
|Light fittings, fixtures, sockets, bulbs and fuses||Unless communal|
|Heaters and appliances|
|Central heating systems||Unless communal|
|Water tanks||Unless communal|
Our Mill Rise leaseholders should refer to your Handbook with regard to responsibility for repairs.