• On Monday 16th May, we will only be operating an emergency repairs line due to our team attending a first aid course.

    This means that between 8:00 am and 4:00 pm our phone lines will be emergency repairs only, with the out of hours kicking in at 4:00 pm.

    We apologise for any inconvenience. Thank you.

We're here to help

From setting up your bills to finding local activity groups, we can guide you through all aspects of everyday life.

Each member of our housing support and wellbeing team can support you with anything from financial issues, referral to Newcastle & Staffs Foodbank and health needs to safety concerns. We have a variety of support levels available to help you live independently, the service is tailored to individual needs and is flexible to adapt to different lifestyles.

Community Living Schemes

Our community living schemes combine accommodation with support services to help you live as independently as possible. 

Based throughout Newcastle-under-Lyme, our homes for over 55s include individual apartments and bungalows that are safe and secure with the assurance of being able to access help and support when most needed.

Dementia Friends

More than 200 members of staff are trained Dementia Friends, providing better support and greater awareness in our communities.

We can also provide support to our customers living with the disease, as well as helping the communities around them to learn more about the condition and become Dementia Friends through information sessions. 

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