Last updated: 19/06/23

If you are worried about the cost of living crisis, you are certainly not alone.

Due to a perfect storm of economic, political and environmental factors, there are increasing prices for energy, food and much more. At Aspire Housing, we want to help. We're here to give you advice on employment support, money advice, energy efficiency and much more which can help you during this time.

See the support available:

Young couple calculating their domestic bills at home

Cost of Living Payment

Households on means tested benefits, including Universal Credit, Pension Credit Tax Credits, JSA, ESA may be entitled to up to 3 Cost of Living Payments of £301, £300 and £299.

These payments are not taxable and will not affect the benefits or tax credits you get.

For more detailed information, visit the website here

Coworker on wheelchair using digital tablet against photo editors in meeting room at creative office

Disability Cost of Living Payment

You may be entitled to a Disability Cost of Living Payment of £150 if you’re getting disability benefits.

Most people will be paid the £150 Disability Cost of Living Payment automatically between 20 June 2023 and 4 July 2023.

For more detailed information, visit the website here

Male nurse and senior woman sitting on the couch

Pensioner Cost of Living Payment

If you’re entitled to a Winter Fuel Payment for winter 2023 to 2024, you will get an extra £150 or £300 paid with your normal payment from November 2023.

The full amount of Winter Fuel Payment (including the Pensioner Cost of Living Payment) you will get for winter 2023 to 2024 depends on when you were born and your circumstances.

For more detailed information, visit the website here

money advice box

Money Advice 

We have a specialist team of money advisors that can help you with your money and offer helpful advice. Utilise this service to see if you are entitled to benefits, universal credit or get supported if you are in debt.

energy efficiency box

Energy efficiency

The price of fuel is increasing leaving many of us worried. However, there are organisations which can help you have money on your energy bills such as Green Doctor and Beat the Cold. 

other help box

Employment and Skills support

We have an amazing team who are on hand to support you into employment. We have our Aspire to Work service and also The Workshop, based in Newcastle town centre.

Support with Food 


Here you can find information and directions to get to your nearest food bank.

Please note these foodbanks use a voucher referral system. You can see more about how it works here.

Newcastle-under-Lyme Food Bank

Cheshire East/West Food Bank 


Alice Charity's People's Pantry

Open every weekday between 11am and 1pm, People’s Pantry in Newcastle, provides a three-day emergency supply of food, baby products and toiletries to local families who find themselves without the basic living essentials they desperately need. Families do not need to be referred in, just call them and they will offer support. 

See more about the People's Pantry

Travel Support

Cutting fuel duty

Fuel duty for petrol and diesel has been cut by 5 pence per litre across the whole of the UK until March 2023. It saves £100 for the average car driver, £200 for the average van driver and £1,500 for the average haulier.

Save 1/3rd on rail journeys

You can get up to a third off train fares with a railcard in Great Britain, saving up to £142 a year on average.

Save one third on rail journeys with a railcard

50% off travel if you’re on Universal Credit

You may be eligible for a Jobcentre Plus Travel Discount Card if you’re on Universal Credit.

Find out more information on the National Rail website

Bus passes

In England you can get a bus pass for free travel when you reach the State Pension age.

Apply for an older person’s bus pass

If you’re disabled then you may be eligible for a disabled person’s pass if you live in England.

Apply for a disabled person’s bus pass

Tenancy Support

Our wellbeing and housing support team provides help and advice based on the New Economics Foundation's 'Five Ways to Wellbeing', and work to ensure people can live as independently as possible. The service is tailored to individual needs and is flexible to adapt to different lifestyles.

Other help

See our link of other organisations and charities who are offering support and advice during the cost of living crisis.