• No power to the property
• Gas leaks
• No heating completely (1 November to 31 March only)
• Blocked toilet  (you could be charged if the reason for toilet being blocked is due to nappies or other inappropriate materials having been flushed down them)
• Water leaks – depending on severity
• Property not secure due to damage to ground floor windows, making them easily accessible or an insecure external door
• Tenant cannot gain access to the property due to lost keys (customers will be charged for or for the costs of lock replacement due to lost keys)
• Fire alarm or smoke detector failure
• Lifts not working
• Communal lighting not working in flatted blocks

If you have an emergency repair call our 24/7 line on 01782 635200