
What does an emergency repair include?
- No power to the property
- Gas leaks
- No heating completely (1 November to 31 March only)
- Blocked toilet (you could be charged if the reason for toilet being blocked is due to nappies or other inappropriate materials having been flushed down them)
- Water leaks – depending on severity
- Property not secure due to damage to ground floor windows, making them easily accessible or an insecure external door
- Tenant cannot gain access to the property due to lost keys (customers will be charged for or for the costs of lock replacement due to lost keys)
- Fire alarm or smoke detector failure
- Lifts not working
- Communal lighting not working in flatted blocks
If you have an emergency repair call our 24/7 line on 01782 635200
- Repairs and maintenance