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When I try to log in, I get a message “Too many failed login attempts, your account has been locked”

If you use the wrong password 3 times, you will be locked out of your account for 15 minutes.

Do not try to reset your password while your account is locked out.  If you do, another  15 minutes will be added to this time.

If you know the correct password, wait until the lockout time has ended and try again with the right details.

If you do not know the correct password; wait until the lockout time has ended and then reset your password.

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