We are committed to keeping our customers safe, so we have a staying safe policy and useful information also provided here on our website to ensure this.
Fire safety is extremely important. For further information, see:
Are you having problems? Our Repairs and Maintenance team are here to help.
You can report a repair online, choose an appointment time to suit you and even read our FAQs to help you diagnose. Simply log in to My account to report a repair.
You can also call on 01782 635200
* appointment times on selected repairs only.
We take every reasonable step to protect you and communicate effectively about fire in your home, but we also ask you to be aware of what you can do to stay safe.